One address, fast turnaround. Whatever you've got — a typo you spotted, a question about a feature, a request to license ElementVault for your school district — send it here.
[email protected]Click the address above to compose, or copy it into your email client.
Found something that doesn't work? Tell us about it. Helpful details to include if you have them:
Even partial info helps. Don't worry about formatting — just describe what happened.
ElementVault is in active development. If there's an element of chemistry that would help your students that's not in here yet — a calculator, a topic, a study mode — tell us. Teacher feedback in particular shapes what gets built next.
Especially welcome: ideas about lesson companion content, study question banks for specific curricula (AP, IB, Cambridge, state standards), and accessibility improvements.
ElementVault is free for personal study and individual classroom use. For institutional deployment — hosting on a school server, district-wide rollout, integration with your LMS, or any commercial use — get in touch and we'll work out a license.
Schools interested in a free 30–90 day pilot program are explicitly welcome. Use the same address; mention "pilot program" in the subject line.
ElementVault includes 24 lesson companions, hundreds of study questions, and element descriptions across four academic levels. If you spot a scientific error, an outdated reference, an unclear explanation, or a typo — flag it. Curriculum accuracy matters to me more than almost anything else in the product.
Include the element/topic and what you think should change. Teachers and chemistry educators: your corrections carry weight.
Same address. Mention what you're after in the subject line and we'll route from there.
ElementVault is built and maintained by one person — Christopher Chiu. Email gets read; responses usually happen within 2–4 business days, often faster.
If your message is a bug report or curriculum correction, expect a "got it, looking into it" reply quickly even if the fix takes longer. If it's a licensing inquiry from a school or district, expect a real conversation about your needs and a written proposal within a week.
If you don't hear back within a week, send a polite nudge — emails occasionally get lost.